dbajee believes that online gaming should be an enjoyable, controlled form of entertainment. We provide every player with the tools, information, and support they need to stay in control — and to seek help the moment gambling stops being fun.
At dbajee, responsible gaming is not a compliance checkbox — it is a core part of how we operate. From the moment you create an Account on our platform, we work to ensure that your experience with cricket betting, casino games, and slots remains a recreational activity that fits within your personal budget and time boundaries.
Gambling is a legitimate form of entertainment enjoyed by millions of adults across Bangladesh and around the world. The vast majority of players engage with online gaming in a healthy, balanced way. However, dbajee recognises that a small number of individuals may develop patterns of play that go beyond entertainment. For those players, early recognition and timely support are critical.
The tools and resources described on this page are available to every registered dbajee player at no cost. We strongly encourage all players to read this information carefully, set personal limits proactively, and contact our support team immediately if they feel their gambling behaviour is becoming difficult to manage.
Responsible gaming at dbajee is guided by four principles: Prevention — keeping problem gambling from developing in the first place; Intervention — detecting signs early and stepping in; Protection — giving players the controls they need to limit their play; and Support — connecting players with expert help when they need it most.
dbajee is committed to upholding these principles across every feature of our platform, every communication we send, and every interaction our support team has with players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and beyond.
dbajee uses SSL encryption and fair-play certified game engines to ensure every session is secure, fair, and transparent. Your funds, your data, and your gameplay are all protected.
The dbajee platform is strictly for adults aged 18 and above. Age verification is carried out at registration and may be requested again at any point. Any Account found to be held by a minor will be closed immediately and all funds returned.
Never gamble with money you cannot afford to lose. Never use gambling as a way to recover previous losses. If gambling stops being fun, stop playing and reach out to our 24/7 support team.
dbajee gives every player a full suite of responsible gaming controls, available directly from your Account settings. These tools are designed to give you meaningful, practical control over how you engage with the platform.
Set a daily, weekly, or monthly cap on how much you can deposit into your dbajee Account. Once a limit is set, it takes effect immediately. Increasing a limit requires a mandatory 7-day cooling-off period before it becomes active, preventing impulsive decisions during a losing streak.
Define how long you can remain logged into an active gaming session. When your chosen time limit is reached, dbajee will display a notification and, if you do not actively extend your session, will log you out automatically. This helps you stay aware of how long you have been playing.
Enable periodic on-screen reminders that tell you how long you have been playing and how much you have wagered in the current session. Reality checks are a lightweight but effective way to maintain perspective during extended play sessions on slots or live casino tables.
Take a short break from the platform by activating a time-out period of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your Account is temporarily suspended and you will not be able to log in or place bets. You may still withdraw any remaining balance during a time-out.
If you feel you need a longer break from gambling, you can request self-exclusion for a minimum of 6 months or on a permanent basis. Self-exclusion is irreversible for its full duration. During this period, dbajee will also suppress all marketing communications sent to your registered email or phone number.
Set a maximum amount you are willing to lose within a defined time period (daily, weekly, or monthly). Once your loss limit is reached, your Account will be restricted from placing further bets until the limit period resets. As with deposit limits, any increase requires a 7-day cooling-off delay.
| Tool | Available Periods | Takes Effect | Reversible? | Status |
|---|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediately (reduction) · 7 days (increase) | Yes — after 7-day cooling-off | Active |
| Loss Limit | Daily / Weekly / Monthly | Immediately (reduction) · 7 days (increase) | Yes — after 7-day cooling-off | Active |
| Session Time Limit | 30 min / 1 hr / 2 hr / Custom | Immediately | Yes — adjustable anytime | Active |
| Reality Check | Every 15 / 30 / 60 minutes | Immediately | Yes — toggle on/off anytime | Active |
| Time-Out | 24 hrs / 48 hrs / 7 days / 30 days | Immediately | No — fixed for full duration | Instant Lock |
| Self-Exclusion | 6 months / 1 year / Permanent | Immediately | No — irreversible for full period | Contact Support |
Problem gambling can develop gradually. Recognising the early signs in yourself — or in someone you care about — is the first and most important step toward getting help. If any of the following descriptions feel familiar, please reach out to our support team or one of the organisations listed below.
Continuing to gamble in order to win back money that has already been lost — often increasing bet sizes in the hope of a quick recovery — is one of the most common and dangerous patterns of problem gambling.
Using money set aside for essential expenses — rent, groceries, utility bills, school fees, or bKash wallet funds needed for daily needs — to fund gambling activity is a serious warning sign that help is needed.
Experiencing significant mood swings tied to gambling wins and losses — feeling anxious, irritable, or depressed after a loss, or euphoric and reckless after a win — suggests that gambling has moved beyond recreational entertainment.
Concealing the amount of time or money spent gambling from family members, friends, or colleagues — or feeling the need to lie about it — is a clear indicator that gambling behaviour has reached a level requiring attention.
Repeatedly trying to cut back or stop gambling but finding yourself unable to do so — or returning to the platform shortly after deciding to quit — is a hallmark sign of compulsive gambling that warrants professional support.
Allowing gambling to interfere with work performance, family relationships, social commitments, or personal health — including skipping meals, staying up all night to bet on overseas cricket matches, or missing important obligations — requires immediate action.
If you believe your gambling behaviour is causing harm to yourself or to those around you, please follow these steps. You do not need to be certain that you have a problem — if you are worried, that is reason enough to reach out.
Reach out to our 24/7 support team via Live Chat on the platform or by emailing [email protected]. Tell the agent that you are concerned about your gambling. They will guide you through the available responsible gaming tools and, if appropriate, initiate a self-exclusion request on your behalf immediately.
Ask the support agent to apply a time-out or self-exclusion to your Account immediately. This will prevent you from logging in or placing any bets for the duration you select. You can still request a withdrawal of your remaining Account balance during this period.
Problem gambling is a recognised health condition, and professional support is available. We encourage all players who are struggling to speak with a qualified counsellor. Support organisations in Bangladesh and internationally provide confidential advice and treatment for people affected by problem gambling.
In addition to dbajee's own controls, consider using device-level parental controls or browser-based blocking tools to prevent access to gambling websites across all your devices. This adds an extra layer of protection during your recovery period.
Sharing your situation with a trusted family member or friend — whether in Dhaka, Chittagong, or anywhere else in Bangladesh — can provide emotional support and accountability. Recovery is significantly more successful when it is not faced alone.
Once you activate self-exclusion, dbajee will immediately remove you from all marketing lists. You will not receive promotional emails, SMS messages, or bonus offers for the duration of your exclusion period.
dbajee enforces strict KYC (Know Your Customer) checks on every Account. Players who cannot verify that they are 18 or older will have their Account suspended and any winnings voided in accordance with our Terms & Conditions.
If a parent, guardian, or any third party reports that a minor has accessed our platform, we will investigate immediately, close the Account, and report the matter as required. Contact [email protected] with any such concern.
Any request to activate a time-out, deposit limit, loss limit, or self-exclusion submitted via Live Chat or email will be processed within one hour of receipt, 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).
Responsible gaming tools are available to every dbajee player at no cost. Set your limits, know your boundaries, and enjoy cricket betting, slots, and live casino as the entertainment they are meant to be. 18+ only. Please play responsibly.